Friary WBWR ("we," "our," or "us") operates Spheniyccu (spheniyccu.world). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Fill out contact forms (name, email address, phone number, message content)
  • Subscribe to our newsletter (email address)
  • Communicate with us via email or phone

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

2. How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send newsletters and updates (with your consent)
  • To improve our website and services
  • To analyze usage patterns and optimize user experience
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: You have given explicit consent for specific purposes
  • Contractual necessity: Processing is necessary to fulfill our obligations
  • Legitimate interests: Processing serves our legitimate business interests
  • Legal compliance: Processing is required by law

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who assist in operating our website and services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 2 years, and newsletter subscriptions until you unsubscribe.

6. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at the information provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

9. Children's Privacy

Our website is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Friary WBWR
Avenida da Liberdade 245
1250-096 Lisbon, Portugal
Phone: +351 21 555 2740
Email: [email protected]